PRIVACY

Privacy Policy:

WALNUTT takes the security and privacy of your personal information very seriously. The policy together with our terms of use sets out the basis on which we will process any personal date obtained as a result of this website. Please read the following policy carefully to understand how we handle the information you send us via the internet.

Information we may collect from you:

For those individuals who visit our site but do not make a purchase, we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. For those who make a purchase on store.walnutt.com, in order to fulfill the order, we collect and store your name, address, shipping information, e-mail address, telephone number, purchase data, and billing information.

How we use the information we collected

We will use the information referenced above to fulfill your order and provide services related to store.walnutt.com. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping.

In addition to using the information referenced above to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We also may use that information, to contact you concerning our products, services, sales or special promotions.

We currently send e-mails only to those customers who subscribed our email or placed order on our website. If you have previously received such e-mails, but no longer want to, contact us by the email referenced above.

“Cookies”

"Cookies" are small pieces of information that are stored by your browser on your computer´s hard drive. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance, which will result in your inability to purchase online from us. We do not retain any individualized information as a result of our use of cookies.

Haven’t found your answer?

For after-sales services or related questions, please feel free to contact 24-7 
Customer Happiness Team: [email protected]